At 3ljl Casino, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to keep gambling a healthy form of entertainment — never a source of harm.
3ljl provides a full suite of responsible gaming tools — all accessible directly from your account settings, free of charge, at any time.
Set a daily, weekly, or monthly cap on how much you can deposit into your 3ljl account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Choose how long you want to play before receiving an on-screen reminder. Whether it's 30 minutes or 3 hours, 3ljl will notify you when your session reaches the duration you set — keeping you aware and in control.
Temporarily or permanently exclude yourself from the 3ljl platform. Exclusion periods range from 24 hours to permanent closure. During exclusion, your account is locked and you will not receive any promotional communications.
Enable periodic pop-up reminders that show your current session duration and net gaming activity. Reality checks help you stay grounded and make informed decisions about whether to continue playing or take a break.
Take a short break from 3ljl without fully closing your account. Cool-off periods of 1, 7, or 30 days are available. During a cool-off, you cannot log in or place bets, giving you space to reassess your gaming habits.
Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, 3ljl will automatically prevent further play until the period resets — protecting your bankroll and your wellbeing.
Problem gambling can affect anyone — regardless of age, income, or background. Recognising the early warning signs is the first step toward getting help. At 3ljl, we take these signs seriously and encourage all players to check in with themselves regularly.
If you recognise any of the following behaviours in yourself or someone you know, please reach out to our support team or use the self-exclusion tool immediately. There is no shame in asking for help — it is the responsible thing to do.
Spending more money on gambling than you can afford to lose, or borrowing money to fund your gaming activity.
Feeling restless, irritable, or anxious when you are not gambling, or when you try to cut down on your play.
Chasing losses — continuing to play in an attempt to win back money you have already lost.
Neglecting work, school, family responsibilities, or personal relationships because of time spent gambling.
Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
Using gambling as a way to escape stress, depression, anxiety, or other emotional difficulties.
Feeling unable to stop gambling even when you want to, or after promising yourself you would quit.
Self-exclusion is one of the most powerful tools available to players who feel their gambling is getting out of hand. At 3ljl, we make the process straightforward and immediate. Once activated, your exclusion cannot be reversed until the chosen period has fully elapsed.
During your self-exclusion period, 3ljl will also suppress all marketing emails, SMS messages, and promotional notifications to your registered contact details. We take this commitment seriously.
Log in to your 3ljl account and navigate to Account Settings from the top-right menu.
Select Responsible Gaming from the settings menu to access all player protection tools.
Click Self-Exclusion and choose your preferred exclusion period: 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent.
Confirm your selection. Your account will be locked immediately and a confirmation email will be sent to your registered address.
Alternatively, contact our 24/7 support team at [email protected] to request immediate exclusion by email.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools or speaking to a support professional.
Have you ever spent more money gambling than you originally planned to in a single session?
Have you ever missed work, school, or a family commitment because of gambling?
Have you ever borrowed money — from friends, family, or a lender — specifically to gamble?
Do you find yourself thinking about gambling frequently, even when you are doing other things?
Have you tried to stop or reduce your gambling but found it difficult or impossible to do so?
This is not a clinical diagnostic tool. If you are concerned about your gambling habits, please contact our support team at [email protected] for confidential assistance.
Concerned about a family member or friend who plays on 3ljl? Here is how you can help.
Start a conversation. Approach the topic calmly and without judgment. Express your concern using "I" statements — "I've noticed you seem stressed after gambling" — rather than accusations.
Encourage them to use 3ljl's tools. Help them navigate to the Responsible Gaming section of their account and set deposit limits or a cool-off period together.
Contact our support team. You can reach out to 3ljl on behalf of a player at [email protected]. Our team can flag the account for additional monitoring.
Take care of yourself too. Supporting someone with a gambling problem can be emotionally draining. Make sure you also seek support from friends, family, or a professional counsellor.
3ljl Casino operates under the PAGCOR regulatory framework, which requires all licensed online gaming operators in the Philippines to maintain robust responsible gaming programs. We take this obligation seriously — not just because it is required, but because we genuinely care about the wellbeing of every Filipino player on our platform.
Our responsible gaming program is built on four pillars: prevention, early intervention, support, and education. From the moment you register on 3ljl, you are given access to a full suite of player protection tools. Our customer support team is trained to identify signs of problem gambling and to respond with empathy and practical assistance.
We also conduct regular audits of our responsible gaming systems to ensure they are functioning correctly and that players are not able to circumvent the limits they have set for themselves. Any attempt to create a secondary account during a self-exclusion period will result in permanent account closure.
Under Philippine law, the minimum legal age for casino-style gambling is 21 years old. 3ljl strictly enforces this requirement. Every new player must complete an age verification process before their account is activated for real-money play.
During registration, you will be asked to provide a government-issued ID — such as a Philippine passport, SSS card, UMID, or driver's licence — to confirm that you are 21 years of age or older. Accounts that cannot be verified will be suspended pending document submission.
If 3ljl discovers at any point that a player is under 21 years of age, the account will be immediately and permanently closed, all funds will be returned to the payment source, and the matter will be reported to PAGCOR in accordance with our regulatory obligations.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered on 3ljl, please contact us immediately at [email protected].
Strict Policy: 3ljl has a zero-tolerance policy for underage gambling. No exceptions are made under any circumstances.
Gaming at 3ljl should always feel like fun, not pressure. Use our responsible gaming tools, set your limits, and play within your means. Our team is here 24/7 if you ever need support. Remember — you must be 21 or older to play.